Heka Voice AI: The 24/7 AI Receptionist That Qualifies Every Inbound Lead
Every missed call is a missed deal. Heka answers every inbound call, qualifies prospects against your exact criteria, and books appointments directly into your calendar. No human intervention required. Built on Sarvam AI for natural voice conversations that hold up across real prospect calls. Connects to HubSpot, Salesforce, Pipedrive, and Calendly in under 7 days. Your team focuses on closing. Heka handles everything before the first meeting.
Heka Voice AI: Heka Voice AI is an AI-powered voice receptionist built on Sarvam AI that handles inbound business calls around the clock. It follows custom qualification scripts, collects prospect information, and books appointments directly into calendar systems without human involvement. Designed for US businesses that lose revenue to missed calls, inconsistent lead qualification, or after-hours gaps in phone coverage.
By the Numbers
Call Answer Rate
Avg Qualification Improvement
Average Deploy Time
Calls Handled Monthly Per Client
Core Capabilities
Natural Voice Conversations
Sarvam AI powers Heka with natural cadence, pauses, and contextual follow-up handling. Callers receive a consistent, professional experience on every call. Voice tone is configurable from formal to conversational to match your brand.
Custom Qualification Scripts
Heka follows your exact qualification criteria: budget, timeline, service area, urgency, or any custom field your sales team uses. Scripts are built to your specifications during onboarding and updated without technical support.
Real-Time Calendar Booking
Heka books appointments directly into Calendly, Google Calendar, HubSpot Meetings, and Salesforce Scheduler during the live call. Confirmations send automatically to both parties. No follow-up step required from your team.
CRM Auto-Logging
Every call is logged in your CRM with full transcript, lead score, qualification outcome, and next action. Works with HubSpot, Salesforce, Pipedrive, and Zoho CRM. Zero manual data entry for your team after each call.
Multi-Language Support
Handle inbound calls in English (US, UK, Australian accent), Spanish, and French. Built for businesses serving multilingual markets across California, Texas, Florida, and the New York metro area.
Weekly Performance Reports
Receive weekly call analytics covering answer rate, qualification rate, appointments booked, and lead quality distribution. Monthly dashboards show revenue pipeline contribution from Heka-qualified leads.
Industry Use Cases
Real Estate Agencies
Challenge: Agents miss 30 to 40 percent of inbound buyer and seller calls while showing properties or in meetings.
Solution: Heka qualifies every inquiry against buyer budget, timeline, and property criteria. Books viewings directly into agent calendars. No lead falls through between showing appointments.
Medical and Dental Practices
Challenge: Front desk staff cannot handle peak appointment request volume without placing callers on hold.
Solution: Heka handles new patient intake, insurance questions, and appointment scheduling. Frees clinical staff for patient care while reducing caller wait time.
Law Firms
Challenge: Intake screening is inconsistent across staff and consumes billable attorney time on unqualified inquiries.
Solution: Heka conducts structured intake screening for every new matter inquiry. Captures case type, timeline, and budget. Routes qualified leads to the responsible attorney.
Home Services (HVAC, Plumbing, Roofing)
Challenge: Technicians miss calls while on job sites, losing urgent service requests to competitors who answer first.
Solution: Heka captures every service call, qualifies urgency and location, and books technician visits into job management systems including after-hours requests.
How We Deploy
Discovery and Script Blueprint
We map your current call flow, qualification criteria, common caller questions, and CRM setup. Deliver a complete call script blueprint within 48 hours of kickoff.
KPIs We Track
- Call answer rate (target: 100%)
- Lead qualification rate per 100 inbound calls
- Appointments booked per 100 calls
- Cost per qualified lead from phone
- Missed call recovery rate
- Average qualification call duration
Frequently Asked Questions
Key Takeaways
- ✓Heka answers every inbound call, eliminating missed leads from after-hours, peak volume, or team unavailability
- ✓Custom qualification scripts are built to your exact sales criteria, not generic templates
- ✓Real-time booking connects to Calendly, HubSpot Meetings, and Salesforce Scheduler during the live call
- ✓Every call is logged in your CRM automatically with full transcript and lead score
- ✓Deployment completes in under 7 days with no technical setup required from your team
- ✓Supports English, Spanish, and French for US businesses serving multilingual markets
Explore Related Services
See Heka Qualify a Real Lead
Book a 20-minute demo and watch Heka handle a real inbound call using your business criteria. No technical setup required before the demo.